Notice of Data Security Incident

On December 12, 2025, Global Crossing Airlines notified certain individuals that their personal information may have been compromised as part of a security incident. Global Crossing Airlines takes the privacy and security of information in its possession very seriously . This notice is intended to alert potentially impacted individuals of the incident, steps we are taking in response, and resources available to assist and protect individuals. 

What Happened On or about May 9, 2025, Global Crossing Airlines detected suspicious activity within its network. Upon discovering the suspicious activity, Global Crossing Airlines immediately secured its environment and promptly engaged third-party forensic specialists to investigate the extent of the unauthorized activity. After a forensic investigation, Global Crossing Airlines determined that an unauthorized third party accessed and acquired certain individuals’ personal information during this incident. Global Crossing Airlines has provided written notice to all impacted individuals. We have no reason to believe that any individual’s information has been misused as a result of this event.   

What Information Was Involved Global Crossing Airlines found no evidence that any individual’s information has been misused. However, the following information was potentially exposed to an unauthorized third party: first name, last name, driver’s license number, passport number, and medical information. It has been confirmed that no Social Security numbers or financial account information were exposed for any individuals.

What We Are Doing Data security is one of our highest priorities. Upon detecting this incident, we moved quickly to initiate a response, which included conducting an investigation with the assistance of IT specialists and confirming the security of our network environment. We have also reviewed and enhanced our technical safeguards to prevent a similar incident.

For More Information For individuals seeking more information or questions about this incident, please call 786-807-9631, Monday through Friday, 8:00 a.m. and 8:00 p.m. ET, excluding holidays.

We value the security of the personal data that we maintain, and we understand the inconvenience that this incident may have caused.