Ebola Notification to Passengers
To reduce the risk of Ebola importation into the United States, the Centers for Disease Control and Prevention (CDC) is temporarily restricting U.S. entry for travelers who were recently in the Democratic Republic of the Congo (DRC). Travelers, including Americans, who have been in the DRC within 21 days of their flight will not be allowed to board commercial flights with destinations to the United States. All U.S. citizens and U.S. nationals who have been in the DRC should plan to remain outside the DRC for 21 days before entering the United States. U.S. citizens and U.S. nationals who have been present in Uganda, or South Sudan (and not present in DRC) within 21 days of arrival in the United States must only enter through designated airports for enhanced screening. Please review the CDC’s information on what travelers need to know about returning to the United States from DRC, Uganda, and South Sudan for the list of designated airports and for health information about Ebola. *Americans who need consular assistance can visit Additional Consular Information for Americans Regarding the Ebola Outbreak or call the Department of State: * +1-202-501-4444 (from abroad) * +1-888-407-4747 (from the U.S. and Canada)*
What Happened On or about May 9, 2025, Global Crossing Airlines detected suspicious activity within its network. Upon discovering the suspicious activity, Global Crossing Airlines immediately secured its environment and promptly engaged third-party forensic specialists to investigate the extent of the unauthorized activity. After a forensic investigation, Global Crossing Airlines determined that an unauthorized third party accessed and acquired certain individuals’ personal information during this incident. Global Crossing Airlines has provided written notice to all impacted individuals. We have no reason to believe that any individual’s information has been misused as a result of this event.
What Information Was Involved Global Crossing Airlines found no evidence that any individual’s information has been misused. However, the following information was potentially exposed to an unauthorized third party: first name, last name, driver’s license number, passport number, and medical information. It has been confirmed that no Social Security numbers or financial account information were exposed for any individuals.
What We Are Doing Data security is one of our highest priorities. Upon detecting this incident, we moved quickly to initiate a response, which included conducting an investigation with the assistance of IT specialists and confirming the security of our network environment. We have also reviewed and enhanced our technical safeguards to prevent a similar incident.
For More Information For individuals seeking more information or questions about this incident, please call 786-807-9631, Monday through Friday, 8:00 a.m. and 8:00 p.m. ET, excluding holidays.
We value the security of the personal data that we maintain, and we understand the inconvenience that this incident may have caused.